NorthShore Zipline – 7 Line Canopy Tour

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NorthShore Zipline FAQ’s

Do I need reservations?

Tours are by reservation only.

Can people walk along, and is there a charge?

People can walk along a short distance until they reach the viewing area, where they will be able to see 6 out of the 7 lines. There is no fee for a walk-along.

When do I check in?

Check-in time is 1/2 hour before tour time.

How long does the tour take?

The tour takes between 1 1/2 to 2 hours, depending on the size of the group, plus 30 minutes for check-in.

What should I wear?

Closed-toed shoes are required; no sandals or flip-flops. And yes…water shoes are fine.

What is the weight requirement?

You must be between 40 lbs and 270 lbs.

Is there a minimum age requirement?

Children must be at least 5 years/40 lbs to participate.

Are there any physical restrictions?

Sorry, but we do not allow pregnancy or those with neck or back injuries.

Are there photos for purchase?

A professional photographer will capture live-action shots of you and your family, which you will be able to preview in a slideshow before purchase.

What is the cost of photos?

Photos are $30 for groups of 1 to 3 and $10 per person for each additional person. (maximum of $80)

Can I bring a camera?

Small point-and-shoot cameras with a wrist strap are allowed.

Do you provide food or drinks?

Sorry, we do not provide food, but please feel free to bring snacks before or after your tour. Water is provided.

Where can I lock up my belongings?

Belongings can be locked in your car, and we will keep your keys safe while you zip.

What if it rains?

We operate rain or shine and provide rain gear if necessary. We cancel if we have high winds, heavy downpour, or thunder and lightning.

Will I be notified if you cancel?

If we have your phone number on file, we will call you if we need to cancel. If you are in doubt and have not heard from us, please feel free to give us a call before heading our way.

What is your cancellation policy?

All cancellations require 24 24-hour notice.

What is the Scaredy Cat Clause?

You have up to the first two lines to determine if ziplining is for you. If at any point before the third line you decide it is not, NorthShore will authorize a full refund. If it happens to a small child, a parent who has to stay back will be refunded as well.

Is it safe?

The course meets the Association for Challenge Course Technology (ACCT) standards for zipline

Construction:

https://acctinfo.org, and our experienced tour guides have been professionally trained under industry standards, including those set by the ACCT.

The adventure starts here! Harness up and experience free-style zipping. You’ll soar through the canopy of giant eucalyptus trees while enjoying 7 different zipline runs entwined with multiple aerial platforms, giant towers, tree-to-tree swinging suspension bridges, and unsurpassed tree-top views of the Pacific Ocean and Maui’s verdant North Shore. Fast, fun, and exhilarating, NorthShore Zipline Co.’s “Camp Maui Tour” was designed to thrill first-time zippers, as well as the most experienced zipline enthusiasts.

  •  Weight Restrictions: 40 lbs – 270 lbs
  •  Kid-Friendly: We take children ages 5 years/40 lbs and up
  • On-site Photographers: NorthShore’s photographers will capture your zipline adventure and you will be able to preview the photos before purchase. (Of course, customers are free to bring their small cameras with wrist straps, as well.)
  • Guides: The best guides on Maui, as demonstrated by over 1,500 TripAdvisor reviews. *All guides are Association of Challenge Course Technology (ACCT) trained professionals*
  • Fantastic Refund Policy: (Scaredy-Cat Clause) For people who are on the fence about participating: If at any point before the third line a guest decides ziplining is not for them, we will authorize a full refund. If it happens to a small child, we will also refund a parent who has to stay back with them.
  • Hawaii’s Most Historic Zipline: The NorthShore Zipline Co’s Camp Maui location is the largest WWII historic site on the island of Maui and was the home base for the Fighting 4th Marine Division during WWII. We’ve got a story to tell…
  • World War II Museum: Free Admission to the 3,250 sq ft Camp Maui WWII Museum featuring airplanes, military vehicles, and other WWII memorabilia.
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